Customer Support Specialist in Brussels
Salonized is a young, enthusiastic company with a common goal: to make beauty professionals happy with a great product. We are proud of what we achieve together and work hard to create a phenomenal experience for our clients. What do we have in common? The passion for creation, innovation and growth (...and wine). We are here because we know what salons need to make their daily tasks easier. With over 9000 salons believing in it, we are the biggest salon software provider and market leader in the Benelux. But we're not there yet. Our rapid growth means we are a very happy, and of course, a very busy company. To help us out in these busy times we are searching for an enthusiastic new team member. Our customer service is absolutely the very h
Beschrijving
In this role as the customer support specialist, you will be responsible for:
- You are in charge of all communication with (potential) customers by phone, e-mail, and chat
- You give introductory demonstrations and consultations of Salonized via phone
- You will collaborate with different teams, to create an incredible user experience
- You know our customers by the back of your hand
- You contribute fresh ideas on how to improve our customer service
The ideal customer support specialist recognizes himself in this profile:
- You are enthusiastic and communicative
- You are service-oriented and have problem solving mindset
- You have (almost) completed a Bachelor or Master study/ form of higher education
- Your Dutch and French written and spoken skills are excellent, and your spoken and written skills in English are good.
Extra informatie
- Status
- Open
- Opleidingsniveaus
- HBO5
- Plaats
- Brussels
- Dienstverbanden
- Fulltime (startersfunctie)
- Gepubliceerd op
- 07-07-2025
- Beroepsgroepen subcategorie
- Administratief
- Rijbewijs nodig?
- Nee
- Auto nodig?
- Nee
- Motivatiebrief verplicht?
- Nee
- Talen
- Arabisch
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