Beschrijving
Primary Responsibilities:
- Supports clients in addressing operational and technical questions or issues and ensuring requests are executed. Applies problem-solving skills based on precedence and experience. Uses communication skills to deliver high quality service to a specialized client base.
- Monitors client inquiries and escalates non-routine or complex issues to the appropriate team member, as needed.
- Tracks information related to general client issues and needs to support business development efforts.
- Participates in internal activities and initiatives designed to improve the client experience.
Supports a selected number of client accounts of limited complexity from a custody perspective.
- Master degree or the equivalent combination of education and experience is required.
- 0-3 years of total work experience preferred. Experience in an operational area and/or client services preferred.
- Additional language skills are an asset
- Risk awareness
- Commercial
- Take initiative
- Quick Learner
- Good communication skills
- Stress resistant
- Precise and rigorous
Extra informatie
- Status
- Open
- Opleidingsniveaus
- HBO5
- Plaats
- Brussel
- Dienstverbanden
- Fulltime (startersfunctie)
- Gepubliceerd op
- 30-11-2024
- Beroepsgroepen subcategorie
- Administratief
- Rijbewijs nodig?
- Nee
- Auto nodig?
- Nee
- Motivatiebrief verplicht?
- Nee
- Talen
- Arabisch
Brussel | Administratieve vacatures | Fulltime (startersfunctie) | HBO5
