Customer Service Advisor in Vilvoorde
first point of contact for sales order requests from B2B customers handle the order to delivery cycle in SAPcheck correct application of commercial agreements, promotions, quotations, etc.register and follow up on orderscommunicate with your customers on order status, delivery dates, price information, etc.close collaboration wiht finance, logistics, sales and other internal departmentsfollow up on shipments and related issuesmanage back orders, organise and coordinate returns A minimum of 3-4 years of experience in Customer Service and/or Supply ChainPreferred experience with SAPStrong knowledge of French and DutchVery fluent communication skillsOpenminded personality and positive attitudeHigh customer focusGood priority setting and time m
Beschrijving
- first point of contact for sales order requests from B2B customers
- handle the order to delivery cycle in SAP
- check correct application of commercial agreements, promotions, quotations, etc.
- register and follow up on orders
- communicate with your customers on order status, delivery dates, price information, etc.
- close collaboration wiht finance, logistics, sales and other internal departments
- follow up on shipments and related issues
- manage back orders, organise and coordinate returns
- A minimum of 3-4 years of experience in Customer Service and/or Supply Chain
- Preferred experience with SAP
- Strong knowledge of French and Dutch
- Very fluent communication skills
- Openminded personality and positive attitude
- High customer focus
- Good priority setting and time management
- Action and result oriented
- Proactive way of working
- Ease to work in a fast-paced environment
- Very strong teamplayer
You will become part of a dynamic, passionate team consisting of international colleagues. You will work closely together with team members and other internal departments. Ideas and initiatives are appeciated, and you have the chance to actively contribute to the success of the company. For this position, you will receive a nice salary package with fringe benefits.
Extra informatie
- Status
- Open
- Opleidingsniveaus
- HBO5
- Plaats
- Vilvoorde
- Werkuren per week
- 4 - 40
- Dienstverbanden
- Tijdelijke fulltime baan
- Gepubliceerd op
- 01-07-2025
- Beroepsgroepen subcategorie
- Secretarieel
- Rijbewijs nodig?
- Nee
- Auto nodig?
- Nee
- Motivatiebrief verplicht?
- Nee
- Talen
- Frans
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