Italian Customer Service Advisor in Antwerp

Beschrijving

Our customer specializes in kitchenware for private and industrial use. Our advisor will receive calls from customers with questions regarding one or more products. These questions can vary from administrative to technical to even culinary.

• Your role is an advising one, you will offer effective and efficient solutions.
• You are in contact with customers and offer them tailored advice.
• You supply them with the correct answers or diagnosis when handling problems or questions.
• You strive for a qualitative follow-up, with an eye for speed, accuracy and efficiency.
• You show initiative when it comes to possible improvements of the processes in order to optimize customer satisfaction.

• You are an active listener, customer oriented and able to handle stress.
• You are fluent in Italian and French or Dutch, both orally and on paper.
• Good knowledge of English
• You are a team player, able to learn quickly, follow procedures and multi task.
• Administration is one of your strong points, you can work with a computer.

• Working hours: monday through friday between 9 AM and 6.30 PM
• Duration : full time, 38hrs/week
• Salary : PC 200, class B + extra legal advantages
• Training : IPG offers a professional training (training hours monday to friday from 9AM til 6 PM) and access to the IPG Academy.
• Location : IPG Antwerp, Uitbreidingstraat 180, 2600 Antwerp (Berchem)

Extra informatie

Status

Open

Opleidingsniveaus

HBO5

Plaats

Antwerp

Werkuren per week

4 - 40

Dienstverbanden

Tijdelijke fulltime baan

Gepubliceerd op

29-11-2024

Beroepsgroepen subcategorie

Secretarieel

Rijbewijs nodig?

Nee

Auto nodig?

Nee

Motivatiebrief verplicht?

Nee

Talen

Frans